NADRA Opens New Facilitation Counters Abroad
The National Database and Registration Authority (NADRA) has taken another major step toward improving services for overseas Pakistanis by launching new facilitation counters in four countries. This initiative is part of NADRA’s continuous effort to modernize its global outreach and simplify access to identity-related services for the Pakistani diaspora.
According to an official spokesperson, new counters have been established at Pakistani embassies in Montreal and Vancouver (Canada), Milan (Italy), Manama (Bahrain), and Amman (Jordan). The spokesperson added that another counter in Rome will soon become operational, further expanding NADRA’s overseas presence.
Supporting Overseas Pakistanis
The new NADRA facilitation counters aim to make it easier for overseas Pakistanis to access essential services such as CNIC renewals, family registration certificates, and biometric verification. These facilities are strategically located in cities with large Pakistani communities, ensuring that more citizens can receive support without long waiting times or the need to travel to other cities or countries.
This expansion aligns with the government’s vision of improving public service delivery for expatriates, who play a crucial role in Pakistan’s economy through remittances and investments. By establishing these new centers, NADRA ensures that Pakistanis living abroad remain connected to the country’s digital identity system.
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Digital Transformation and Accessibility
Over the past few years, NADRA has actively pursued digital innovation. One of the most significant steps in this direction is the introduction of the Pak Identity mobile application, which allows users to process many NADRA services remotely. Through the app, overseas Pakistanis can book appointments, renew CNICs or Smart ID Cards, verify biometrics, and even upload documents online.
The Pak Identity system represents NADRA’s broader goal of reducing paperwork and physical visits, thereby saving citizens time and costs. With the app’s growing adoption, NADRA continues to digitize identification services, ensuring secure and user-friendly experiences for Pakistanis worldwide.
Free CNIC Cancellation After Death
In another citizen-friendly move, NADRA has made CNIC cancellation after death completely free of charge. This reform was introduced under the directives of the Interior Ministry, aimed at easing the bureaucratic process for families dealing with inheritance, pension, or property transfer issues.
Previously, many families faced unnecessary financial and legal complications due to delays or fees associated with posthumous CNIC cancellation. The new reform eliminates this burden, offering faster resolution and better record management within NADRA’s national database.
New “Proof of Life” Feature for Pensioners
Recognizing the challenges faced by elderly citizens, NADRA has also introduced a “Proof of Life” feature within its digital ecosystem. This innovation allows pensioners to verify their life status online without needing to visit NADRA offices or undergo fingerprint verification in person.
This digital facility particularly benefits pensioners with biometric difficulties due to age or health conditions. It ensures continued access to pensions and government benefits while maintaining a transparent verification process.
Expanding Global Presence
The establishment of new NADRA facilitation counters in Canada, Italy, Bahrain, and Jordan underscores Pakistan’s growing focus on diaspora engagement. With millions of Pakistanis residing overseas, the need for efficient identity services has increased. NADRA’s move not only enhances convenience but also strengthens the relationship between expatriates and the homeland.
By bringing official services closer to citizens abroad, NADRA is reinforcing Pakistan’s global administrative network. These counters serve as vital links connecting overseas communities with government institutions back home, ensuring that every Pakistani—no matter where they live—has access to secure and authentic identity management.
Promoting Efficiency and Innovation
NADRA’s ongoing reforms demonstrate a commitment to efficiency, transparency, and public convenience. Through digital transformation and improved accessibility, the authority is reshaping how Pakistani citizens, both at home and abroad, interact with government systems.
The focus remains on three main pillars:
- Digitalization – Expanding services through apps and online platforms.
- Accessibility – Establishing overseas counters in key regions.
- Citizen-Centric Services – Simplifying processes and reducing costs for the public.
With these reforms, NADRA continues to set new standards in identity management and public service delivery, ensuring that the needs of every Pakistani are met with reliability and technological innovation.
Conclusion
The launch of new NADRA facilitation counters in four countries marks another milestone in Pakistan’s journey toward digital governance and global connectivity. Alongside digital tools like the Pak Identity app and progressive reforms such as free CNIC cancellation and Proof of Life verification, NADRA is redefining convenience for overseas citizens.
As the authority expands its reach and upgrades its systems, Pakistanis worldwide can look forward to faster, safer, and more efficient access to essential services—no matter where they are.
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