NADRA Open Courts announced in Karachi to Resolve Public Complaints
The National Database and Registration Authority (NADRA) has announced that it will hold open courts in Karachi on Friday, August 29, 2025, to address public complaints and provide on-the-spot solutions to document-related issues.
This initiative, taken on the directives of Prime Minister Muhammad Shehbaz Sharif, is aimed at ensuring transparency, accountability, and better public service delivery. Citizens facing issues related to CNICs, B-Forms, Family Registration Certificates, and other NADRA services will now have the opportunity to get their matters resolved without delays.
Locations and Timings of NADRA Open Courts
According to NADRA’s official statement, two major sessions have been scheduled:
- SITE Industrial Area, Siemens Chowrangi Zone
🕒 Time: 11:00 a.m. to 12:00 p.m.
📍 Venue: Mega Centre, SITE Industrial Area - North Nazimabad Zone, District Central
🕒 Time: 10:00 a.m. to 11:00 a.m.
📍 Venue: Mega Center, Plot D 1-15, Block L
These open courts are expected to receive a strong turnout as citizens often face challenges in getting their identity and registration issues resolved through traditional channels.
Why NADRA Open Courts Matter
The NADRA Open Courts provide an alternative platform for people who:
- Face long delays in processing ID documents.
- Experience errors in issued CNICs or B-Forms.
- Have unresolved complaints despite multiple visits to NADRA offices.
- Want to escalate their concerns directly to senior NADRA officials.
By directly engaging with the public, NADRA is aiming to restore trust and confidence in its services.
Government’s Push for Citizen-Friendly Services
This move follows several recent digital and administrative initiatives by NADRA, including:
- Pak-ID Mobile App Enhancements – allowing citizens to apply and track documents from home.
- Visa and Document Facilitation for Overseas Pakistanis – enabling smooth services without unnecessary travel.
- Transparency Drives – ensuring faster redressal of complaints through public hearings.
Prime Minister Shehbaz Sharif’s government has repeatedly emphasized improving governance through technology and direct public engagement, and these NADRA Open Courts in Karachi align with that vision.
How Citizens Can Prepare
If you are planning to attend the NADRA Open Court in Karachi on August 29, 2025, here are some tips:
- Bring all relevant documents, receipts, and complaint numbers.
- Carry a valid CNIC or any other identity proof.
- Arrive early to avoid long queues.
- Prepare a clear description of your issue for quick resolution.
Expected Outcomes
The initiative is expected to:
- Reduce backlog of unresolved NADRA complaints.
- Offer instant corrections and approvals where possible.
- Strengthen citizen-government trust.
- Provide a model for similar sessions in other major cities of Pakistan.
Conclusion
The NADRA Open Courts in Karachi mark a major step toward responsive governance. By addressing public complaints directly and offering immediate solutions, NADRA is setting an example of citizen-centric service.
If successful, this model may soon expand to Lahore, Islamabad, and other regions—making essential services more accessible to Pakistanis nationwide.
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